Retail Team Leader

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom DCK Group Full time

Role Title – Retail Team Leader/Supervisor - Milton Keynes

DCK Group is a leading fashion jewellery company working with renowned retailers and high street fashion brands, including River Island, M&S, Matalan, Tesco, and Boots.

As a Retail Supervisor, you will be key to our business, providing face-to-face contact and expertise in our partner stores, while managing a team of retail associates. In return, we offer:

* Competitive pay rates

* Free jewellery - up to £55 per month

* Flexible working hours

* No weekend working

This is a 32 hour per week, Monday to Friday contract, with a pay rate of £12.29 per hour. You will cover the Milton Keynes zone and work from your base town.

This multi-site role requires driving and access to a vehicle.

We use various apps to streamline our operations, so being tech-savvy is desirable.

Key Responsibilities:

  • You will need to be a host and customer-focused ambassador for our brands, with a friendly, polite, professional, and positive attitude.
  • Deliver excellent product presentation and visual merchandising standards to optimise sales.
  • Provide line management support to your team, with zone escalation support and ad-hoc expertise when required.
  • Follow all operational processes and policies, ensuring an efficient and safe working environment.

Requirements:

  • Supervisory experience in a retail setting is essential, with a passion for teamwork and building productive relationships.
  • Confident and positive, with good interpersonal skills.
  • Able to work unsupervised, following written and visual instructions.
  • Has a great standard of personal presentation as an ambassador for our brands.
  • Able to travel efficiently to all locations in the zone, using your own vehicle.
  • Has access to a device with Android 8.1 or later, or Apple iOS 13.4 or later.
  • Confident with the use of mobile software and apps.

Please send an updated CV to be considered.


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