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Warehouse Operations Manager
2 months ago
We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Great Bear. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, managing a team of staff, and driving business growth through process improvement and efficiency.
Key Responsibilities- Team Management: Lead and motivate a team of warehouse staff to achieve productivity and service level targets.
- Health and Safety: Ensure a safe working environment by enforcing company policies and procedures, and conducting regular audits and risk assessments.
- Quality and Compliance: Implement and maintain quality control processes to ensure compliance with regulatory requirements and company standards.
- Inventory Management: Oversee the receipt, storage, and dispatch of goods, ensuring accurate inventory levels and timely delivery to customers.
- Process Improvement: Identify areas for improvement and implement changes to increase efficiency, reduce costs, and enhance customer satisfaction.
- Training and Development: Provide training and coaching to staff to develop their skills and knowledge, and support their career progression.
- Disciplinary and Grievance Procedures: Manage disciplinary and grievance procedures in accordance with company policy and procedure.
- Sickness Absence and Attendance: Monitor and control sickness absence levels, and conduct return-to-work interviews to support staff in their recovery and return to work.
- Time and Attendance: Manage the time and attendance system to ensure accurate recording and reporting of staff hours.
- Overtime and Agency Workers: Manage the use of overtime and agency workers to ensure efficient and cost-effective operation of the warehouse.
- Computer Literacy: Proficient in the use of computer systems, including Excel, to manage data and reports.
- Communication Skills: Excellent communication skills to effectively interact with staff, customers, and stakeholders.
- Adaptability and Methodical Approach: Able to adapt to changing circumstances and work in a methodical and organized way to achieve goals.
- Conscientious and Reliable: Demonstrates a high level of conscientiousness and reliability in their work.
- Excellent Communication Skills: Ability to communicate effectively with staff, customers, and stakeholders to deliver accurate information.
- Ability to Work Under Pressure: Able to work efficiently and accurately under pressure to meet deadlines.
- Ability to Prioritize Workload: Ability to prioritize workload to meet set deadlines and achieve goals.
- Teamwork and Individual Work: Able to work effectively as part of a team or individually to achieve goals.
- Annual Leave: Competitive holiday entitlement.
- Pension Scheme: Great Bear offers a 4% employee and 4% employer contribution to a pension scheme.
- Life Assurance: 2x annual salary life assurance.
- Wellness: Access to an Employee Assistance Programme for confidential telephone counseling and legal information.
- Eye Care Vouchers: Substantial savings on eye tests and prescription glasses.
- Reward and Recognition: Employee of the Month and Year awards, special recognition, and long service awards.
- Everyday Discounts: Access to over 50 retailer discounts for everyday savings.
