Helpline Support Specialist
6 days ago
We are seeking a dedicated and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.
Key Responsibilities:- Provide empathetic and informative support to callers, responding to their queries and concerns.
- Work collaboratively with colleagues to ensure seamless service delivery and effective communication.
- Contribute to the development and implementation of new processes and procedures to improve service quality and efficiency.
- Participate in training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The chance to make a real difference in the lives of others.
Are you passionate about providing exceptional customer service and making a positive impact? Do you have the skills and experience to thrive in a fast-paced contact centre environment? If so, we would love to hear from you
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Helpline Support Specialist
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Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a skilled and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff. As a Helpline Advisor, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.Key ResponsibilitiesRespond to victims of crime by providing immediate support, advice,...
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Helpline Support Specialist
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Cardiff, Cardiff, United Kingdom Victim Support Full timeHelpline Advisor OpportunityWe are seeking a dedicated and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff, working 22.5 hours a week.The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked over 3 days a week.As a Helpline Advisor, you will have the opportunity to make a positive impact every day,...
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Helpline Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeHelpline Advisor OpportunityWe are seeking a dedicated and compassionate Helpline Advisor to join our National Contact Centre team in Cardiff, working 22.5 hours a week.The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked over 3 days a week.As a Helpline Advisor, you will have the opportunity to make a positive impact every day,...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Helpline Support Specialist to join our National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.Key ResponsibilitiesRespond to victims of crime by providing...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Helpline Support Specialist to join our National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.Key ResponsibilitiesRespond to victims of crime by providing...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing exceptional customer service and support to those who need it most.As a Helpline Advisor, you will be responsible for:Providing empathetic and non-judgmental support to...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing exceptional customer service and support to those who need it most.As a Helpline Advisor, you will be responsible for:Providing empathetic and non-judgmental support to...
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Helpline Support Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeNational Contact Centre Team Opportunity **Make a Difference Every Day** We have an exciting opportunity for a Helpline Advisor to join our growing team in Cardiff, working 22.5 hours a week. The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked three days a week. **Contribute to Change & Improvement** Do you have the resilience and...
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Helpline Support Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeNational Contact Centre Team Opportunity **Make a Difference Every Day** We have an exciting opportunity for a Helpline Advisor to join our growing team in Cardiff, working 22.5 hours a week. The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked three days a week. **Contribute to Change & Improvement** Do you have the resilience and...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.**Key Responsibilities:**Respond to incoming calls and provide empathetic and informative support to clients.Work...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.**Key Responsibilities:**Respond to incoming calls and provide empathetic and informative support to clients.Work...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.Key Responsibilities:Provide empathetic and informative support to clients via phone and other communication channelsWork...
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Helpline Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.Key Responsibilities:Provide empathetic and informative support to clients via phone and other communication channelsWork...
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Helpline Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe have an exciting opportunity for a dedicated individual to join our National Contact Centre team in Cardiff, working 22.5 hours a week.The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked over 3 days a week.As a Helpline Advisor, you will have the chance to contribute to change and improvement for those who...
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Helpline Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe have an exciting opportunity for a dedicated individual to join our National Contact Centre team in Cardiff, working 22.5 hours a week.The hours are fixed, covering a rolling 24/7 rota, with 7.5 hours worked over 3 days a week.As a Helpline Advisor, you will have the chance to contribute to change and improvement for those who...
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Helpline Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will work 37.5 hours a week over a 24/7 rota, providing exceptional customer service and care to those who need it most.Key Responsibilities:Provide empathetic and informed...
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Helpline Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will work 37.5 hours a week over a 24/7 rota, providing exceptional customer service and care to those who need it most.Key Responsibilities:Provide empathetic and informed...
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Helpline Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe have an exciting opportunity for Helpline Advisors to join our growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.Are you passionate about providing support and making a positive impact on people's lives?Do you have the resilience and adaptability...
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Helpline Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe have an exciting opportunity for Helpline Advisors to join our growing National Contact Centre team in Cardiff, working 20 hours a week. The hours are fixed, covering Monday to Friday 5pm to 9pm.Are you passionate about providing support and making a positive impact on people's lives?Do you have the resilience and adaptability...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeMake a Difference Every DayWe have an exciting opportunity for dedicated individuals to join our National Contact Centre team in Cardiff, working 20 hours a week.The hours are fixed, covering Monday to Friday 5pm to 9pm.Do you have the resilience and adaptability to work effectively with a focus on customer needs?As a Helpline Advisor, you will be part of a...