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Aftersales Service Technician

2 months ago


Harlow, Essex, United Kingdom STERIS Canada Corporation Full time
Job Title: Aftersales Service Engineer

STERIS Canada Corporation is seeking a highly skilled Aftersales Service Engineer to join our team. As a key member of our service team, you will be responsible for providing exceptional service and support to our customers, ensuring their equipment is running at optimal levels.

Key Responsibilities:
  • Perform routine maintenance and repairs on STERIS/Cantel product lines and related equipment.
  • Conduct thorough troubleshooting and diagnostic analysis to identify and resolve technical issues.
  • Develop and maintain effective relationships with customers, management, and support functions to ensure seamless communication and collaboration.
  • Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services.
  • Stay up-to-date with industry developments and advancements to ensure continued expertise and knowledge.
Requirements:
  • Minimum of 2 years industry-related experience and a general knowledge of operating washing and sterilize processing units.
  • Valid driver's license required.
  • Computer literacy with a good standard of education and good oral and written communication.
  • Sufficient technical knowledge of the English language.
  • Completion of a recognized mechanical, electrical, or electronic technical training scheme.
Preferred Qualifications:

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.