Laundry and Wardrobe Operations Manager

1 month ago


London, Greater London, United Kingdom The Peninsula London Full time
Laundry and Wardrobe Manager Opportunity

The Peninsula London is seeking an experienced Laundry and Wardrobe Manager to join our team. This role will be responsible for managing the hotel's linen, guest laundry, and staff uniforms, working closely with the Executive Housekeeper and the Director of Rooms.

Key Responsibilities:
  • Manage the quality and upkeep of all hotel linen, including F&B linen and uniforms, ensuring cleanliness and maintaining inventory.
  • Provide exceptional guest laundry services, meeting the highest quality and service standards.
  • Oversee the management of hotel uniforms, including quality, issuance, and inventory control.
  • Ensure the cleanliness and organization of all laundry and valet-related areas, implementing and maintaining policies and procedures.
  • Manage the relationship with the outsourced laundry company, ensuring quality and minimizing discrepancies.
  • Create a laundry program to generate revenue and minimize costs.
  • Oversee relationships with contractors, such as chemical suppliers and outsourced laundry companies, to ensure quality and cost control.
  • Lead and develop a diverse laundry and valet team, providing coaching and training.
Requirements:
  • Minimum 3 years' experience as a Laundry Manager in luxury hotels.
  • Strong financial acumen, with the ability to create revenue streams and control costs.
  • Proven people leadership and training experience, with a track record of managing diverse teams.
  • Self-starter with exceptional problem-solving and organizational skills.
What We Offer:
  • Excellent salary package and generous service charge.
  • Life insurance and enhanced company contribution to pension plan.
  • Medical cash plans, including optical and dental coverage.
  • Enhanced maternity and paternity leave plan.
  • State-of-the-art heart of house facilities, including a gym, fitness classes, and relaxation room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.

The Peninsula London is an award-winning hotel located in the heart of Belgravia, with stunning views over Hyde Park Corner and Wellington Arch. We offer a unique and exciting work environment, with opportunities for career growth and development.



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