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Facilities Support Operative

2 months ago


Haywards Heath, West Sussex, United Kingdom Sussex Community NHS Foundation Trust Full time

Job Overview

Sussex Community NHS Foundation Trust is dedicated to providing competitive compensation, currently offering a rate of £11.49 per hour, which is subject to annual review based on living costs.

Key Responsibilities

We are seeking enthusiastic and diligent individuals to join our Facilities team as cleaning or catering support staff.

While prior experience in cleaning or catering is beneficial, it is not mandatory as comprehensive training will be provided. Please ensure to include detailed information regarding any relevant experience in your application to facilitate the shortlisting process.

Applications should be submitted online through the NHS Jobs portal. If you encounter difficulties applying online, please reach out to the RECRUITMENT DEPARTMENT for assistance in obtaining a paper application form.

Please note that regular hours are not guaranteed, but shifts are available across various locations.

We are particularly interested in candidates who can work at multiple sites.

It is essential to refer to the Job Descriptions and Person Specifications when preparing your application, as these documents are utilized to evaluate your submission prior to a potential interview.

Sussex Community NHS Foundation Trust is an equal opportunity employer and encourages applications from all segments of the community.

About Our Organization

- Positive feedback from the NHS Staff Survey
- The Care Quality Commission (CQC) recognizes our service quality as good with outstanding features
- Beautiful locations in Sussex, surrounded by natural landscapes
- A supportive working environment within the community, including patients' homes and community hospitals
- Excellent training and development opportunities
- A Real Living Wage Employer with competitive pay rates
- Flexible working arrangements, including job sharing and parental leave
- Supportive team dynamics
- Affordable and convenient workplace nurseries
- Active staff networks for BAME, Disability, LGBT+, and Religion and Belief
- A Disability Confident Employer, committed to fostering inclusive workplaces

Job Duties

The following outlines the primary responsibilities associated with this role, though specific tasks may vary based on the team or location:

  • Ensure compliance with all policies and procedures related to food hygiene, including HACCP, personal hygiene, and cleaning protocols.
  • Clean all surfaces using appropriate techniques to eliminate dust and debris.
  • Replace and clean curtains and blinds as necessary.
  • Maintain hard floors through daily cleaning and mopping.
  • Empty, clean, and restock waste bins, ensuring proper waste disposal procedures are followed.
  • Clean internal glass surfaces and ledges.
  • Maintain sanitary areas to a high standard.
  • Ensure equipment is kept clean and in good working order.
  • Respect the privacy and dignity of patients while performing Facilities duties.
  • Clean beds and replenish bed linen as required.
  • Clean furniture and restock consumables such as paper towels and soap.
  • Adopt a flexible approach, as you may be required to work at any Trust site.
  • Ensure proper storage of all items.
  • Issue and collect inpatient menus.
  • Collect, wash, and return crockery, cutlery, and kitchen utensils as needed.
  • Collect and return water jugs.
  • Assist with the collection and delivery of goods.
  • Utilize electrical cleaning equipment as necessary.
  • Prepare and serve food and beverages as required.
  • Maintain security at all times.
  • Complete departmental paperwork as required.
  • Assist with the service of meals for patients and staff, ensuring appropriate amounts of crockery and cutlery are provided in advance.
  • Adhere to food presentation, portion control, temperature, and quality standards.

Person Specification

Qualifications

Essential

  • GCSE or equivalent qualifications in English and Maths.

Desirable

  • Basic Health & Safety certification.
  • GCSEs in Maths and English at grade C/4 or above.
  • NVQ in Cleaning.

Experience

Essential

  • Experience in a customer-focused environment.

Desirable

  • Experience in a healthcare setting.
  • Previous roles in Housekeeping, Cleaning, or Catering services.

Skills and Knowledge

Essential

  • Ability to work collaboratively within a team.
  • Capability to understand and follow instructions accurately.
  • Proficiency in recording information correctly.
  • Understanding of basic Health & Safety principles.
  • Ability to remain composed in challenging situations.
  • Skill in prioritizing tasks effectively.
  • Professional appearance with high personal hygiene standards.
  • Polite and courteous demeanor.
  • Commitment to maintaining confidentiality.
  • Flexibility in work approach.
  • Reliability in attendance and performance.

Desirable

  • Understanding of infection control principles.