Current jobs related to Desktop and Telecoms Engineer - Chertsey, Surrey - Ashford and St. Peter's Hospitals NHS Foundation...

  • Technical Support Specialist

    3 weeks ago

    Chertsey, Surrey, United Kingdom Krome Technologies Ltd Full time

    Job DescriptionWe are seeking an experienced Second Line Technical Support Engineer to join our team at Krome Technologies Ltd. As a key member of our support team, you will be responsible for providing advanced technical support to our clients.Key Responsibilities:Providing technical support to clients via phone, email, and remote desktopResolving complex...

  • Estates Operations Coordinator

    7 days ago

    Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation... Full time

    Key Responsibilities:Support the Estates team in the monitoring, planning, and scheduling of PPM and reactive workloads for in-house staff and contractors.Contribute to the administration and operation of the CAFM system from an operational maintenance perspective.Maintain a register of contracts and contractors, scheduling regular meetings with estates...

  • Second Line Technical Support Engineer

    3 weeks ago

    Chertsey, United Kingdom CV-Library Full time

    Second Line Technical Support Engineer (Shift Patterns) Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry...

  • Front of House Receptionist

    5 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We are currently looking for a part-time Receptionist to join our Customer Services Team based at St Peter's Hospital. The hours of work are 3.00pm to 6.00pm - Monday to Friday. You will be required to support the busy Main Reception Desk at St Peter's Hospital, which is located in the Main Outpatients Building. You will play a key role in supporting the...

  • Helpdesk Team Lead

    5 months ago

    Chertsey, United Kingdom Krome Technologies Ltd Full time

    Are you a highly organised and motivational IT Support Team Leader looking for an exciting new challenge in a busy and thriving MSP? **The Company** Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving...

  • Maintenance Craftsperson

    5 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Be responsible for carrying out maintenance of the Trust’s assets through undertaking directed duties assigned by the works officers and scheduler. - Undertake installation work in-line with trade qualifications and experience. - Support the wider Estates team by providing multi skilled trade capabilities for minor works including electrical, mechanical...

  • Medical Laboratory Assistant

    5 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    We are seeking a reliable, personable and motivated individual to join our Pathology specimen reception team at St. Peters Hospital The Department is part of Berkshire and Surrey Pathology Services (BSPS), a network of six Laboratories: St Peters, Frimley Park, Royal Surrey County, Wexham Park, Royal Berkshire Hospitals and East Surrey Hospitals. The...

  • Assistant Estates Scheduler

    5 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    An opportunity has arisen for an Assistant Estates Scheduler to join ASPH. **Duties of the role include**: Assisting in the monitoring, planning, and scheduling both the PPM and reactive workloads for both in-house staff and Contractors. Support the administration and operation of the Computer Aided Facilities Management (CAFM) system from an Operational...

  • Maintenance Apprentice

    5 months ago

    Chertsey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation Trust Full time

    Aid the technical staff of the Estates Department and undertake maintenance duties according to skills level & training. - Undertake relevant trade related apprenticeship training to achieve Level 3 craft qualifications as a minimum in your chosen trade. - Undertake additional qualifications and training up to a level 3 - in the main trade. Undertake...

Desktop and Telecoms Engineer

2 months ago

Chertsey, Surrey, United Kingdom Ashford and St. Peter's Hospitals NHS Foundation... Full time
Job Title: Desktop and Telecoms Engineer

We are seeking a highly skilled and experienced Desktop and Telecoms Engineer to join our team at Ashford and St. Peter's Hospitals NHS Foundation Trust.

Main Responsibilities:
  • Provide technical support and maintenance for all Trust IT client devices and services.
  • Assist with the build, configuration, and integration of new IT software and hardware.
  • Undertake tasks associated with build, deployment, auditing, and ongoing maintenance of client devices and software.
  • Provide technical escalation and support to the IT Service Desk team.
  • Supervise the IT Service Desk mailbox and supplement and support Helpdesk agents during busy periods.
  • Maintain and develop a stock control system for timely supply of parts and equipment for repairs, replacements, and support requirements.
  • Handle day-to-day requests, procurement, receiving, building, deployment, and recharging of trust devices.
  • Diagnose and fix faults where feasible or recommend appropriate solutions.
  • Provide technical support to all users connected to the customer's IT environment.
  • Proactively assist departments in the development of their IT use in line with clinical requirements.
  • Assist with documenting operational policies, processes, and procedures for designated services.
  • Assist the IT Desktop Support manager in the ongoing development and management of the standard Trust's Windows image.
  • Procure IT equipment as and when required.
  • Assist the IT Desktop Support Manager in recharging users for new or replacement equipment.
  • Recommend and test new systems and solutions for various departments.
Leadership:
  • Ensure an efficient and proactive customer service.
  • Assist the IT Desktop Support Manager with delegating or coordinating work to the IT Service Desk team.
  • Uphold professional standards and act as an advocate for the Department.
  • Point of escalation for IT Service Desk apprentices.
Training and Education:
  • Take personal responsibility in ensuring all ASPH NHS Foundation Trust mandatory training is attended as required.
  • Responsible for training newer and more junior members of the team.
Personal and Professional Development:
  • Attend relevant education, training, and study days as required.
  • Maintain an awareness of changes to software, hardware, and technologies.
  • Participate in internal forums and meetings as required and contribute information regarding the projects they are involved in.
  • Acquire and maintain detailed knowledge of technologies.
  • Use judgement in applying guidelines for setting priorities for resolution, monitoring progress, and applying escalation procedures for incidents and problems not progressing satisfactorily.