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Starbucks Shift Supervisor

2 months ago

Worksop, Nottinghamshire, United Kingdom EG Group Full time
Role Overview

Job Title: Starbucks Shift Supervisor

Location: Worksop, S80 3QD

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £12.25

Bonus Scheme: Quarterly Bonus Incentive

Company: EG Group

We are seeking a dedicated Shift Supervisor to lead and motivate a team in our welcoming Starbucks Store. As a key member of our team, you will be responsible for managing the store when the Manager is not present, ensuring the team operates smoothly, and promoting sales and profitability.

Key Responsibilities:

  • Lead and engage the team to achieve sales and profitability targets
  • Manage store operations, including inventory, customer service, and store cleanliness
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the Manager to achieve business objectives
  • Provide excellent customer service and resolve customer complaints

Benefits:

  • Starbucks discount - 30% off food, drinks & merchandise
  • Food to Go Discounts – 15% off Greggs, Subway & much more
  • Discount partnerships – retail, food, home, garden, electronics & much more
  • 24/7 access to virtual GP & wellbeing service
  • Quarterly bonus incentive
  • Contracted hours
  • Free on shift beverage
  • 10% Discount Card for Asda
  • Progression & career opportunities
  • Life assurance
  • Employee assistance programme
  • Recognition rewards
  • Learning & development opportunities
  • Work anniversary awards
  • Compassionate leave
  • EG Cares benefits & rewards platform
  • Access to the Learning Hub with the most extensive online learning course library in the world

Requirements:

  • Supervisory experience or experience in hospitality/retail
  • Ability to lead and motivate a team
  • Excellent communication and customer service skills
  • Ability to work flexible hours, including evenings and weekends
  • Basic math skills and attention to detail

What We Offer:

We offer a range of benefits, including a competitive hourly rate, quarterly bonus incentive, and opportunities for career progression. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.