Customer Service Representative
2 months ago
We're seeking a talented and enthusiastic individual to join our customer service team as a Contact Centre Agent. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping our customers get the most out of their EE services.
Key Responsibilities:
- Provide personalized support to customers via phone, email, and other channels
- Resolve customer queries and issues in a timely and professional manner
- Upsell and cross-sell EE services to customers
- Work collaboratively with colleagues to achieve team goals and objectives
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities to help you grow your career
- A dynamic and supportive team environment
- The chance to work with a leading telecommunications company
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- A strong customer service focus and ability to work in a fast-paced environment
- Basic computer skills and familiarity with customer relationship management software
- A passion for delivering exceptional customer experiences
If you're a motivated and customer-focused individual who is looking to launch your career in customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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