Customer Service Representative

2 months ago


Doncaster, Doncaster, United Kingdom EE Full time
About the Role

We're seeking a talented and enthusiastic individual to join our customer service team as a Contact Centre Agent. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping our customers get the most out of their EE services.

Key Responsibilities:

  • Provide personalized support to customers via phone, email, and other channels
  • Resolve customer queries and issues in a timely and professional manner
  • Upsell and cross-sell EE services to customers
  • Work collaboratively with colleagues to achieve team goals and objectives

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive team environment
  • The chance to work with a leading telecommunications company
What You'll Need

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • A strong customer service focus and ability to work in a fast-paced environment
  • Basic computer skills and familiarity with customer relationship management software
  • A passion for delivering exceptional customer experiences
What's Next

If you're a motivated and customer-focused individual who is looking to launch your career in customer service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.



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