Residence Manager

3 weeks ago


Oxford, Oxfordshire, United Kingdom Michael Page Full time
About the Role

We are seeking a highly motivated and experienced Residence Manager to join our team at a leading Student Accommodation provider based at the Oxford Brookes University site.

Key Responsibilities
  • Manage a team of 7 part-time cleaners, 2 Front of House team members, and 3 Out of Hours team members
  • Oversee daily operations, including cleaning, reception, and maintenance
  • Ensure high standards of customer service and resident satisfaction
  • Manage rotas, sickness, and holiday cover for the team
  • Organize contingent labour and motivate the team to achieve excellent results
  • Conduct daily quality checks and spot-check cleaning standards
  • Escalate maintenance issues to the maintenance team
  • Provide excellent customer service and troubleshoot issues or complaints
Requirements
  • Experience in student accommodation, mobilisation, building, facilities, or front of house management
  • Positive attitude and ability to work independently
  • Good people management skills and ability to motivate the team
  • Ability to work flexible hours, including occasional out-of-hours calls
What We Offer

Competitive hourly/daily rate, commensurate with the equivalent permanent salary for the post. Immediate start for 3 months initially, then ongoing.

Please contact Steph McKay on +44 113 243 7734 for more information and to submit your CV.


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