Pension Administrator

3 weeks ago


Liverpool, Liverpool, United Kingdom Equiniti Full time
About the Role

We are seeking a highly skilled Pension Administrator to join our team at Equiniti. As a Pension Administrator, you will play a crucial role in ensuring the smooth operation of our pension schemes, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities
  • Administer pension awards in line with Service Level Agreement
  • Verify the integrity of customer data
  • Respond to customer enquiries (oral and written) based on competent working knowledge of customer requirements
  • Draft non-standard correspondence in response to customer enquiries
  • Input customer details and access customer information
Requirements
  • GCSE grade A*-C/9-4 or equivalent in English and Maths
  • Excellent written and communication skills
  • Strong numeracy skills
  • Proficient in PC software
  • Ability to work as part of a team
  • Awareness of pension scheme rules, industry regulations, and current pensions legislation
  • Previous experience in a financial/pensions environment (desirable)
What We Offer
  • 28 days Annual Leave + 2 Volunteering days + Bank Holidays
  • Flexible working arrangements
  • Performance-related bonus
  • Annual Dividend
  • Pension with company contribution
  • Refer a friend - £1000 bonus
  • Flexible benefits scheme to support you and your family
  • Employee Assistance Programme
  • Eye Care Scheme
  • EQ wins app- providing discounts and savings for many retailers
  • Learn something new scheme
  • Community Fund to support fundraising activities
About Us

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. Our vision is to be the leading global share registrar, offering complementary services to our client base and setting the core foundations for our success.



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