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Food Service Team Member

2 months ago

Bolton, Bolton, United Kingdom Aramark Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and contributing to the overall success of our food service operations.

Key Responsibilities
  • Serving Food and Drinks: Provide prompt and courteous service to customers, ensuring their needs are met and exceeded.
  • Tidying the Store: Maintain a clean and organized store environment, adhering to company standards.
  • Cleaning and Sanitation: Ensure the front and back of house areas are clean and sanitized, meeting health and safety regulations.
  • Providing Excellent Customer Service: Engage with customers, respond to their needs, and resolve any issues in a professional and courteous manner.
  • Maximizing Sales Opportunities: Identify and capitalize on sales opportunities, promoting our products and services to customers.
  • Stock Management: Receive, store, and rotate stock, ensuring accurate inventory levels and minimizing waste.
  • Operating the Till: Process transactions efficiently and accurately, handling cash and card payments.
  • Teamwork: Collaborate with colleagues to achieve team goals, supporting each other to ensure seamless operations.
Requirements
  • Customer Focus: Demonstrate a strong commitment to customer satisfaction, providing exceptional service and ensuring customer needs are met.
  • Team Player: Work collaboratively with colleagues, contributing to a positive and supportive team environment.
  • Flexibility: Be adaptable and flexible, willing to work varying shifts and meet the demands of a fast-paced environment.
  • Initiative: Take ownership of tasks and responsibilities, using initiative to improve processes and contribute to the team's success.
  • Communication: Effectively communicate with colleagues, customers, and management, ensuring clear and concise information exchange.
About Aramark

Aramark is a leading service and solutions provider, committed to delivering exceptional experiences for our clients, partners, and customers. We believe in empowering our employees to reach their full potential, providing opportunities for growth and development in a dynamic and supportive environment.