Night Porter

2 months ago


Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide.

What We Offer

  • Competitive Compensation and Benefits
  • Opportunities for Career Growth and Development
  • A Collaborative and Supportive Work Environment
  • Access to a Suite of Employee Benefits

About the Role

As a Night Porter, you will play a critical role in ensuring the safety and security of our guests, staff, and hotel premises. Your responsibilities will include:

  • Conducting regular security checks and monitoring hotel systems
  • Assisting with the preparation of breakfast and other hotel operations
  • Providing exceptional guest service and resolving any issues or complaints
  • Liaising with guests and residents to ensure a smooth and enjoyable stay

What We're Looking For

We're seeking a passionate and dedicated individual who is committed to providing an exceptional guest experience. As a Night Porter, you will be responsible for:

  • Ensuring the highest standards of safety and security
  • Providing excellent customer service and resolving any issues or complaints
  • Working collaboratively with the hotel team to achieve our goals

Requirements

  • Age 18 or above
  • Ability to work a varied schedule, including nights and weekends
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Language

English (en-US)


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