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Client Services Team Assistant
2 months ago
Your Role
As a vital member of our national Client Services team, you will serve as a primary liaison for clients and external parties involved in legal proceedings. Collaborating closely with our fee-earners, you will assist with various administrative, secretarial, and non-billable responsibilities while striving to deliver outstanding client service.
Key Responsibilities
- Acting as a communication bridge between clients and third parties on behalf of partners and fee-earners in the Private Client teams.
- Performing legal tasks, including the preparation of legal forms and documents.
- Assisting in the drafting of legal documents such as wills, powers of attorney, and deeds.
- Managing the schedules of fee-earners, organizing travel arrangements, and preparing meeting agendas and minutes.
- Facilitating an efficient and effective billing process.
- Opening and closing files, along with handling all matter maintenance tasks.
About You
- Experience as a legal assistant or secretary, preferably supporting seasoned fee-earners, is desirable; however, we welcome candidates with administrative or secretarial experience in a professional setting.
- A solid understanding of relevant case management systems.
- Exceptional client care skills paired with strong verbal and written communication abilities.
- Meticulous attention to detail and accuracy.
We take pride in our values and seek individuals who embody them:
- To be innovative with a creative perspective.
- To be approachable and compassionate.
- To be determined in achieving our goals.
- To provide services efficiently.
- To uphold a foundation of integrity.
If you resonate with these values, we would be eager to receive your application.
Our Benefits - What We Offer
- Standard 25 days of annual leave plus bank holidays, with the option to purchase up to 35 additional hours of leave.
- Generous and flexible pension schemes.
- Two fully paid volunteering days each year for a cause of your choice.
- Membership with Westfield Health, providing refunds on medical services alongside our Aviva Digital GP services.
We also provide a variety of well-being initiatives aimed at promoting positive mental health both in and out of the workplace. This includes our Flexible by Choice program, which offers colleagues more options for hybrid working arrangements based on role, team, and client needs.
Our commitment to being a responsible business is integral to our identity and purpose. We strive to maintain a diverse and inclusive workplace where our employees can thrive, supported by various inclusion network groups throughout our organization.
Our dedication to social responsibility, community engagement, and addressing climate change is a core aspect of our mission, encompassing four key areas: Our People, Our Community, Our Environment, and Our Pro Bono efforts.
