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Service Delivery Analyst
2 months ago
White & Case is seeking a highly skilled Service Delivery Analyst to join our Global Operations team. As a key member of our team, you will play a critical role in supporting the delivery of exceptional service to our clients and stakeholders.
Key Responsibilities:- Collect and analyze data to identify trends and areas for improvement in service delivery.
- Develop and implement strategies to enhance service delivery and improve operational efficiency.
- Collaborate with cross-functional teams to ensure seamless service delivery and resolve any issues that may arise.
- Provide insights and recommendations to senior leadership on service delivery and operational improvements.
- Develop and maintain relationships with key stakeholders, including clients, vendors, and internal teams.
- 2+ years of experience in a data or analyst role.
- Proficiency in Microsoft Office tools, particularly Excel, and experience with data analysis and visualization.
- Excellent written and verbal communication skills, with the ability to present complex information to senior leadership.
- Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- International and cross-cultural work experience, with the ability to work effectively in a global team.
At White & Case, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace, and we welcome applications from candidates from all backgrounds.
Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week. We offer a flexible range of benefits, services, and programs designed to help support your lifestyle requirements.
White & Case is an equal opportunities employer and welcomes applications from all qualified candidates. If you require assistance and/or accommodation to participate in our application and/or interview process, please email the recruiting contact listed for the relevant position.