Sales and Customer Service Representative
2 weeks ago
Cummins Mellor Recruitment is seeking a highly skilled Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in providing exceptional customer service and advice to our clients.
We are looking for a conscientious, reliable, and hardworking individual to join our successful business. As a Sales Administrator, you will be responsible for building strong relationships with our customers and suppliers, understanding their needs and response times, and providing expert advice on products and services.
Key Responsibilities:
- Building strong relationships with customers and suppliers
- Understanding customer needs and response times
- Providing expert advice on products and services
- Pricing customer enquiries and issuing quotations
- Taking orders
- Working within a team to meet targets
- Liaising with our accounts/transport departments and hauliers
- Maintaining accurate records
Requirements:
- Excellent communication and interpersonal skills
- Strong customer service ethics
- Ability to build rapport and trust with customers and suppliers
- Good sales acumen
- Geographical knowledge of the UK and an understanding of logistics/route planning would be an advantage
- Problem solving
- Organisational skills
- Ability to work under pressure
- Good computer, Word/Excel, and keyboarding skills
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