Workshop Engineer

2 weeks ago

Ashford, Kent, United Kingdom Ross Care Full time

Job Title: Workshop Engineer

Job Summary: We are seeking a skilled Workshop Engineer to join our team at Ross Care. As a Workshop Engineer, you will be responsible for repairing, servicing, and maintaining wheelchairs in our Ashford location.

Main Responsibilities:

  • Conduct repairs, servicing, and maintenance of wheelchairs as directed by the Service Centre Manager/Warehouse Supervisor/Line Manager.
  • Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
  • Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
  • Ensure infection control policy is followed at all times.
  • Undertake engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds.
  • Assist in clinical appointments with healthcare professionals for any repairs and servicing requirements.
  • Undertake admin duties as required.
  • Ensure all parts used are allocated from Stores through Stores process.
  • Strict adherence to Ross Care's operational procedures.
  • Adhere to the House Keeping procedure in accordance to the RCQP.
  • Maintain a professional approach in all aspects of the role at all times, including appearance, paperwork, power tools, and workbench station.
  • Do the job right, on time, every time.
  • To be fully accountable for all aspects of your role.
  • Stocktake – to assist with annual and interim stocktakes as required.
  • Communicate effectively with all customers at all times and to inform all customers of relevant additional services from Ross Care as appropriate.
  • Perform duties according to all Company policies, procedures, and instructions.

Key Performance Indicators:

Person Required:

Skills:

  • Organised and able to work to a plan.
  • Good communicator.
  • Must be able to fault find.
  • Neat and tidy writing.

Knowledge:

  • Background and experience in mechanical or electrical engineering.

Qualifications:

  • Full Driving Licence (Not essential).
  • Ideally qualified to GCSE level/NVQ level 1 or equivalent.
  • Satisfactory enhanced DBS disclosure.

Other:

  • Training will be provided on wheelchair engineering.
  • Trustworthy and possess a clean or appropriate DBS record.

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