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Citrix Infrastructure Specialist

2 months ago

London, Greater London, United Kingdom Dgh Recruitment Full time
About the Role

We are seeking a skilled Citrix Engineer to join our team at Dgh Recruitment.

Key Responsibilities
  • Administer the day-to-day operations of the Citrix VDI Infrastructure and services.
  • Work closely with the Architecture, Service Delivery, and Service Desk Teams to effectively support and administer the full lifecycle of Citrix infrastructure operations, services, projects, and initiatives.
  • Manage and maintain Citrix infrastructure operations and service management.
  • Monitor and manage Citrix related Incidents and Tasks Queues on ServiceNow.
  • Manage and maintain Citrix Work Plan and the program of annual maintenance and continuous service improvements.
  • Create and review change requests to support project delivery and operational change.
  • Contribute to the creation and maintenance of design, end-user, and operations documentation sets.
Requirements
  • Extensive experience of Citrix XenDesktop, Citrix Cloud, Active Directory, Group Policies, Citrix Profile Management, Provisioning Services, NetScaler, VMware ESX, and networking.
  • Experience of managing complex multi-site Citrix infrastructure operations.
  • Experience of Citrix service upgrades and migrations.
  • Knowledge of PowerShell scripting and automation.
  • Experience of ITIL environments and processes, preferably using ServiceNow.