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Food and Beverage Operations Supervisor

2 months ago


Loughborough, Leicestershire, United Kingdom Loughborough University Full time

Job Title: Food & Beverage Supervisor - Burleigh Court

Job Summary:

We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage team as a Supervisor at Burleigh Court Hotel and Conference Centre. As a key member of our team, you will be responsible for supervising all food and beverage operations, driving and coordinating daily business operational standards to ensure consistent customer service excellence with a strong focus on beverage.

Key Responsibilities:

  • Supervise and coordinate all food and beverage operations, including bar service
  • Lead from the front, motivating and training staff to deliver exceptional customer service
  • Drive continuous improvement and embed it into the day-to-day running of the department
  • Focus on delivering high-quality and memorable food and beverage service
  • Work closely with the management team to achieve business objectives

About Us:

Imago Venues is a leading academic venue, hosting over 92,000 delegates from around the world each year. We service over 90,000 bedrooms, serve over 200,000 meals, and take over £30 million in enquiries. We are recognised for our excellent customer service, winning multiple awards and accreditations in customer service, business tourism, and people management.

What We Offer:

  • 25 days annual leave plus bank holidays
  • Paid leave day for your birthday
  • Free access to our on-site gym facilities
  • Free meal
  • Free car parking
  • Enrolment in our company pension scheme

Requirements:

We are looking for an individual with excellent customer service and communication skills, strong supervisory skills, and the ability to use their initiative and work well under pressure. You will have experience supervising a full food and beverage operation, including bar service, as a Restaurant and Bar Supervisor/Team Leader.