Project Coordinator

3 weeks ago

Brighton, Brighton and Hove, United Kingdom American Express Full time
Project Analyst I

About the Role

We are seeking a highly skilled Project Analyst to join our Global Commercial Credit Strategy and Integration (GSI) team. As a Project Analyst, you will play a critical role in driving our goals and objectives, working closely with cross-functional teams to develop and implement strategies that drive business growth and improve operational effectiveness.

Key Responsibilities

  • End-to-end project management across International Commercial Credit markets
  • Develop and maintain strong working relationships with key partners
  • Work on multiple initiatives at a time, owning changes and working as a team on larger projects
  • Contribute to strategies to meet and exceed Commercial Credit goals - improving operational effectiveness, maximising overdue dollars we collect, minimising any risks and enhancing the customer experience
  • Provide analysis and insights to drive improved Right Party Contact rates and Total Dollars Collected metrics
  • Create and maintain project plans and status reports, providing stakeholders with regular updates on timelines, milestones, risks and metrics to support timely completion of projects
  • Ensure that Legal and Regulatory controls are central to everything we do when implementing and executing projects
  • Deliver clear and effective communications
  • Reinforce the GCC brand with business partners, in alignment with our global objectives

Requirements

  • Strong Project Management skills and experience
  • Excellent communication with an ability to articulate project objectives to stakeholders and business partners
  • Collaboration across multiple teams and lines of business, working with remote partners globally
  • Analytical skills, with an ability to identify issues and recommend solutions
  • Delivery of tangible results across Shareholder and Customer metrics
  • Proficiency in Microsoft Excel and Powerpoint
  • Credit subject matter expertise on products, policies, procedures and servicing capabilities in GCC preferred

What We Offer

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Equal Employment Opportunity

American Express is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

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