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IT Support Specialist

2 months ago

Shipley, Bradford, United Kingdom In Technology Group Full time

IT Support Engineer Role

In Technology Group Ltd is seeking a skilled IT Support Engineer to join their dynamic IT department. The successful candidate will be responsible for providing technical support to clients, resolving issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:

* Provide technical support to clients via phone, email, and in-person
* Troubleshoot and resolve technical issues with hardware, software, and network systems
* Collaborate with the IT team to identify and implement solutions to improve technical support
* Develop and maintain technical documentation and knowledge base

Requirements:

* 2+ years of experience in IT support or a related field
* Strong knowledge of Windows Server, Active Directory, Office 365, DNS/DHCP, Azure AD, and SQL
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and detail-oriented IT professional looking for a new challenge, please apply with your resume and cover letter.