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Product Logistics Manager

2 months ago

Woking, Surrey, United Kingdom McLaren Group Full time
Job Description

About the Role

We are seeking a highly organized and detail-oriented individual to support our B2B Sales Team in the purchasing, order processing, logistics, and invoicing of consumer merchandise and licensed products.

Key Responsibilities

  • Support order operations from enquiry through to delivery and invoice stages, including quotes, order tracking, delivery support, and status updates.
  • Manage day-to-day communications with suppliers over product developments, proof approvals, order placements, and deliveries.
  • Maintain Salesforce system with all product and asset uploads.
  • Maintain Salesforce CRM system and execute promotional communications to partners.
  • Raise all department purchase orders in the internal system.
  • Process sales orders, and produce quotes, delivery notes, and customs invoices.
  • Run relevant reports to monitor stock levels and manage replenishment alerts and reorders.
  • Update and maintain centralised order status tracker.
  • Liaise with finance team on supplier and customer set up process, stock status, and invoice requests.
  • Coordinate global freight channels to ensure deliveries to partners are prompt, orders complete, and system shipping quotes are accurate.
  • Manage customer order critical paths and communications updates on orders ensuring on-time and on-spec deliveries.
  • Maintain and update B2B sales assets throughout the season.
  • Responsible for the B2B sales platform data and asset management, weekly updates of stock levels, customer account information, CRM, and all general administrative tasks associated with the sales e-portal platform.
  • Attend partner sales meetings with Sales team and compile meeting notes, follow-up, and action points when needed.
  • Support with merchandise enquiries from internal teams and the wider McLaren group.
  • Coordinate internal order sales windows and order fulfilment.

Requirements

  • Highly numerate – able to work with numbers and ensure accuracy at all times.
  • Highly organised – able to prioritise work and to ensure all aspects of a function is considered with a strong attention to detail.
  • Reliable – takes pride in fulfilling set tasks on time and delivering on set goals.
  • Advanced skills in MS Office – Excel and PowerPoint in particular.
  • Advanced skills in Adobe Illustrator and Photoshop.
  • Understanding of sales process, global freight, and sponsorship desirable.
  • Excellent written and verbal communication skills.

Personal Attributes

  • A keen eye for detail, noting the nuances of an order or shipment that can impact the service level we provide our customers.
  • Ability to work over a wide range of projects and tasks with varying deadlines and urgencies.
  • The role has an enduringly intense workload, in keeping with areas of the business that are directly related to a milestone-driven and well-organised race and activation programme. The willingness and enthusiasm to work on multiple tasks simultaneously, at times working under pressure and unassisted, while managing time effectively would be desirable attributes.
  • The role requires that the candidate must be responsible, calm, focussed, and motivated, whilst demonstrating a proactive, organised, and flexible approach to changing priorities.
  • A team player – working well as part of a team to deliver exceptional service to our partners and the group.
  • Personable, ensuring customer service is of the highest level and we are able to deliver on our promises.
  • Motivated to learn and develop within the team.
  • A flexible approach to working hours and practices is necessary.
  • Exceptionally driven with a desire to meet and exceed sales targets.