Inside Sales Representative
2 months ago
Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. As a business-to-business services company, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.
We help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Job PurposeThe Inside Sales Representative will be responsible for driving new customer sales within the UK independents marketplace. New Customer acquisition activities will be focused on selling Stericycle services to new customers while identifying cross-sell opportunities for services.
This role will involve both proactive and reactive targeting of new customers across a range of vertical sectors, representing the best interests of the company and positively promoting the organization to its customers and prospects.
Key Responsibilities- Manage new business prospects by making and taking new client communications to facilitate net new account growth.
- Deal with inbound warm leads and make outbound calls as well as follow up on campaigns, using the Stericycle Telesales process and defined pricing and policies to ensure all new customers are secured efficiently and in line with customer expectations and business KPIs.
- Use SFDC and other company-defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, and communicate both internally and externally in a professional manner.
- Work closely with immediate local and inside sales colleagues, sales and marketing leadership teams, as well as regional Operations, Client Services, IT, and other team members to enhance the service offering available to new customers.
- Attend internal meetings and trainings fully prepared with relevant current data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards required by Stericycle for customer service, security, and environmental consciousness are maintained.
- Follow the Stericycle policies for team members, especially but not limited to the Commercial DOA, Pricing book, SFDC policies, Tender and bidding processes, and standard codes of Ethics and Health and Safety that ensure Stericycle is a great place to work for all team members.
- Carry out market research and maintain knowledge about the clinical waste market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.
- A strong negotiator with exceptional listening skills, able to understand, interpret, and match the circumstances to a desirable outcome suitable to all parties.
- Industry-relevant sales experience is not essential, but a demonstrable track record of driving sales growth in a telesales new business or territory management role is required.
- Skilled in building and leveraging relationships over the phone.
- Able to operate under pressure in a high-volume, competitive telesales environment, both individually and as part of a team.
- Able to understand sales-related IT systems and use them effectively to manage pipelines and sales activity.
- Experience of operating within a competitive, high-pressure environment, preferably as part of a target-driven team.
- Energetic, highly motivated, and results-oriented with a constant positive attitude – motivated by success.
- Able to understand sales-related IT systems and use them effectively to manage pipelines and sales activity.
- Must be qualified to work in the UK and have a clean criminal records check.
- Strong computer literacy, including but not limited to, Microsoft Office suite.
- Excellent time management, self-discipline, and organizational skills.
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development and learning
- Annual performance-related pay review
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more...
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