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Customer Service Roles at Welcome Break
Welcome to Welcome Break, a leading provider of food and fuel services across the UK. We are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives.
About the Role
As a Customer Service Representative, you will be the face of our brand, providing exceptional service to our customers and ensuring their experience is memorable and enjoyable. You will work as part of a world-class team, providing support and assistance to customers across various sites and brands.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner
- Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
- Participate in ongoing training and development programs to enhance your skills and knowledge
- Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy
What We Offer
As a Customer Service Representative at Welcome Break, you will enjoy a range of benefits, including:
- A competitive hourly rate of up to £11.60ph
- £1 meals and free coffee, tea, and fizzy drinks during your shifts
- Flexible working patterns to fit your lifestyle, including seasonal hours
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks, and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Bonus & Incentive Schemes
- Career progression from Customer Service to Management through brilliant training programs
- Holiday entitlement and other benefits
Requirements
To be successful in this role, you will need:
- A positive approach to customer service and a can-do attitude
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Flexibility to work varied shifts, including weekends and bank holidays
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
Equal Opportunities Employer
Welcome Break is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are proud to be an employer of choice for people from all backgrounds.
