Linen Porter Assistant

2 days ago

London, Greater London, United Kingdom Klarent Hospitality Full time
Unlock Your Potential as a Linen Porter with Klarent Hospitality

Are you passionate about delivering exceptional customer experiences and working in a dynamic team environment? Do you have a keen eye for detail and a willingness to learn? We're seeking a skilled Linen Porter to join our team at DoubleTree by Hilton London Angel Kings Cross.

Key Responsibilities:
  • Maintain linen control reports and records, identifying any linen abuse or discrepancies.
  • Work to daily schedules, ensuring all linen is counted correctly and stock levels are accurate.
  • Secure linen room keys and maintain the linen room's integrity while on duty.
  • Familiarize yourself with the weekly function sheet, ensuring C&B department linen stocks are correct.
  • Adhere to security protocols surrounding linen service cupboards on bedroom floors.
  • Conduct evening security checks, closing and locking all linen chutes and stock cupboards.
  • Provide excellent customer care and social skills, assisting guests and addressing complaints or compliments.
  • Collaborate with staff and management, attending hotel and departmental training sessions as instructed.
  • Work within all Health & Safety requirements.
About the Role:

As a Linen Porter, you'll be an integral part of our housekeeping team, ensuring our guests receive the highest level of service. You'll work in a fast-paced environment, maintaining linen control and security, while providing exceptional customer experiences.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for growth and development within the Klarent Hospitality Group Brand Portfolio.
  • A dynamic and supportive team environment.
  • Excellent training and development opportunities.
  • A chance to work in a prestigious hotel location, with access to London's high-fashion stores, financial district, and business design district.

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we'd love to hear from you. Apply now to join our team and take the first step towards a rewarding career with Klarent Hospitality.

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