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Automotive Claims Specialist
2 months ago
Our client is a leading provider of automotive warranty and insurance products, seeking a skilled Technical Claims Advisor to join their team. As a key member of the claims team, you will play a crucial role in processing warranty claims, utilizing your automotive mechanical knowledge and customer service skills to deliver exceptional results.
Key Responsibilities:
- Guide customers through the warranty claims process, ensuring a seamless and efficient experience.
- Collaborate with internal and external stakeholders to resolve claims, balancing diplomacy with assertiveness.
- Resolve claims across various platforms, including telephone, email, and online.
- Understand customer requirements and provide positive, professional service.
- Maintain high service levels, ensuring customer satisfaction.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Access to employee wellbeing hub and cycle to work scheme.
About the Company:
Our client is a market-leading company, committed to delivering exceptional products and services to their customers. As a Technical Claims Advisor, you will be part of a talented team, working together to achieve excellence in claims resolution.
