Customer Relationship Advisor

2 days ago

Swanley, Kent, United Kingdom Recruitment Solutions Full time
{"title": "Customer Relationship Advisor", "description": "Job Summary

We are seeking a highly skilled Customer Relationship Advisor to join our team at Recruitment Solutions. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients across the country.

Key Responsibilities
  • Handle internal calls and provide friendly and efficient assistance to clients.
  • Manage national accounts and build strong relationships with clients.
  • Quality check reports to ensure they meet high standards before reaching clients.
  • Book appointments and coordinate schedules seamlessly.
  • Perform data entry and administration tasks with meticulous attention to detail.
Requirements
  • Candidate must be customer-focused with a positive attitude and a passion for helping others.
  • Problem solver with quick thinking and effective issue resolution skills.
  • Multitasker with the ability to juggle various tasks without missing a beat.
  • Detail-oriented with high attention to detail in all work.
  • Methodical with a systematic approach to prioritizing and completing tasks.
  • Adaptable with flexibility to switch priorities at a moment's notice.
  • Strong written and verbal communication skills.
  • Team player and independent worker with the ability to thrive in both environments.
  • IT literate with proficiency in relevant software and systems.
Perks and Benefits
  • Monday to Friday, 09:00 - 17:30 hours.
  • Free onsite parking.
  • Private healthcare insurance.
  • 23 days holiday + Bank Holidays (increasing to 28 days with length of service).
  • Excellent training to set you up for success.
  • Hybrid working arrangement after probation.
", "lang_code": "en"}

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