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Records Management Specialist
3 months ago
Your Role
As a Records Management Specialist, you will collaborate with a team of experts within the Group Data Team. This position offers essential support to the organization on various aspects of information and records management, with a particular emphasis on digital records management in a Microsoft 365 environment. Your focus will be on ensuring that best practices are followed by colleagues, compliance with information-related policies, and the effective governance of information lifecycles across both structured and unstructured settings, all while adhering to legal and regulatory requirements, including GDPR.
You will take charge of monitoring and reporting on information and record-keeping practices throughout the organization. Additionally, you will actively engage in projects and initiatives related to information and records management that align with the firm's strategic objectives, particularly those aimed at embedding information lifecycle management processes.
What You'll Be Doing
- Assist the Head of Information and Records Management in enhancing our maturity across the organization by delivering training and creating valuable materials that foster a more informed and consistent approach to information management.
- Advise the organization on the retention schedule and the application of retention dates to ensure the safekeeping of information and records until their business need expires.
- Provide guidance on records management practices with a strong emphasis on digital workflows.
- Oversee the performance of archiving service suppliers, ensuring compliance with service level agreements, and offer constructive feedback during supplier management meetings.
- Prepare monthly reports that clearly illustrate performance against our policies and general record-keeping standards across the organization.
- Deliver insightful feedback on report outcomes at team and managerial levels, highlighting areas for improvement or necessary remedial actions to prevent information loss or breaches.
- Contribute to the design and implementation of training programs that ensure compliance with Information Lifecycle Governance standards across all staff levels.
- Support the Head of Information and Records Management in developing a centralized Hub for all information and records management content.
- Lead the annual review of destruction processes for our primary archiving service supplier, providing a comprehensive report of findings by division for managerial review.
- Collaborate with other information professionals to ensure alignment with information management objectives.
- Assist in both paper and digital projects, ensuring adherence to best practices for information and records management.
- Continuously enhance your knowledge of industry regulations and requirements related to information, records, and data.
About You
- Experience working in a multidisciplinary team within a medium to large organization, preferably in a professional services context.
- Degree-level education or equivalent in a related field focused on Information or Records Management.
- Proficiency in information management and governance within a Microsoft 365 environment, including compliance tools.
- Familiarity with information and records management standards such as ISO and BS10008.
- Experience in reporting on quality standards and performance metrics.
- Ability to effectively engage with stakeholders at all levels.
- Demonstrated client focus and empathy.
- Proven ability to assess, propose, and enhance processes while positively responding to change.
- Strong organizational, prioritization, and communication skills, with the ability to adapt communication styles as needed.
- Capability to quickly understand and assimilate complex information and concepts from various sources.
- Enjoyment of teamwork and contributing positively to team dynamics to achieve defined goals.
- Strong problem-solving skills with a proactive approach.
Our Benefits - What We Can Offer You
- Standard 25 days of holiday plus bank holidays, with the option to purchase additional holiday hours.
- Generous and flexible pension schemes.
- Two paid volunteering days each year for a cause of your choice.
- Health membership offering refunds on medical services and access to digital healthcare services.
We also provide a variety of well-being initiatives to promote positive mental health both in and out of the workplace, including flexible working arrangements tailored to role and team requirements.
Our commitment to social responsibility, community engagement, and environmental sustainability is central to our identity. We prioritize diversity and inclusion, ensuring that all colleagues can thrive within our organization.