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Senior Receptionist
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We are seeking a highly skilled and experienced Senior Receptionist to join our Front of House team at Franco's London, a family-owned restaurant with a rich history dating back to 1946. As a Senior Receptionist, you will be responsible for providing exceptional customer service, managing front-of-house operations, and ensuring a seamless dining experience for our guests.
Key Responsibilities:- Manage front-of-house operations, including greeting guests, handling reservations, and coordinating table assignments.
- Provide exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.
- Work closely with the hospitality team to ensure a smooth and efficient service.
- Maintain a high level of knowledge about our menu, wine list, and restaurant policies.
- Assist with administrative tasks, such as answering phone calls, responding to emails, and maintaining accurate records.
- Excellent communication and interpersonal skills.
- Proven experience in a similar role, preferably in a high-end restaurant or hospitality setting.
- Ability to work in a fast-paced environment and multitask with ease.
- Knowledge of wine and spirits is a plus.
- Availability to work flexible hours, including evenings and weekends.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive training program to ensure your success in the role.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Franco's London.
