Client Service Coordinator
3 days ago
Customer Service Excellence at Rubicon Recruitment Agency
Rubicon Recruitment Agency is seeking a highly skilled Client Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for ensuring seamless communication with our clients and delivering exceptional customer experiences.
About the Role
The ideal candidate will have excellent customer service skills, with the ability to manage customer expectations and provide timely resolutions to queries. You will be responsible for managing the customer order process, including inbound and outbound calls, webchat, and email enquiries. Additionally, you will liaise with various teams to ensure smooth distribution processes, including order scheduling, managing lead times, and managing daily order allocations.
What We Offer
As a Client Service Coordinator at Rubicon Recruitment Agency, you will have the opportunity to work with a well-established and reputable company. You will be part of a dynamic team that values collaboration and continuous learning. Our company offers a range of benefits, including:
- Competitive salary
- Opportunities for career growth and development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
Requirements
To be successful in this role, you will need:
- Excellent customer service skills
- High attention to detail
- Experience with Sage 50 or Sage 200 (desirable)
- Competency in Microsoft Office (Word, Excel, and Outlook)
Join Our Team
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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