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Head Waiter/Waitress
2 months ago
We are seeking a highly skilled and experienced Head Waiter/Waitress to join our team at Corrigan's Mayfair, a renowned fine dining restaurant in the heart of Mayfair.
Key Responsibilities:
- Supervise and lead the wait staff team to deliver exceptional customer service and maintain high standards of service quality.
- Coordinate table assignments, oversee reservations, and ensure seamless service operations throughout the dining experience.
- Greet guests warmly, take orders efficiently, and handle special requests with professionalism and poise.
- Train, mentor, and provide performance feedback to junior wait staff to maintain high standards of service and teamwork.
- Monitor guest satisfaction and promptly resolve any issues to ensure a memorable dining experience.
- Maintain a deep knowledge of the restaurant's menu, wine list, and specials, providing recommendations and assisting guests with food and wine pairings.
- Ensure adherence to health and safety regulations, and maintain a clean, well-organized dining area.
- Support restaurant management with inventory control, staff scheduling, and performance management.
Requirements:
- Proven experience as a Head Waiter or in a similar supervisory role within an upscale restaurant.
- Extensive knowledge of fine dining service, food preparation, and wine pairing.
- Excellent leadership and communication skills, with the ability to motivate and guide a team.
- Customer service-oriented with a passion for hospitality and creating positive guest experiences.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong organizational skills, detail-oriented, and proactive in problem-solving.
- Familiarity with health and safety standards and basic knowledge of restaurant management systems.
About Corrigan's Mayfair
Corrigan's Mayfair is a leading fine dining restaurant in the heart of Mayfair, specializing in wild game and seafood. Our restaurant is owned by Michelin-starred chef Richard Corrigan and has received numerous awards and accolades for its exceptional service and cuisine.
About the Corrigan Collection
The Corrigan Collection is a leading hospitality group specializing in fine dining restaurants and events. With four venues in the United Kingdom and Ireland, we offer a range of dining experiences, from intimate private dining to luxurious weddings and events.
