Platform Services Manager
4 weeks ago
We are proud to be working with a highly respected Investment Management organisation that prioritises client relationships and provides technology to simplify and clarify investment and financial planning.
Based in the heart of the City, this organisation is seeking a Financial Services Platform Services Manager to join them on an initial 12-month fixed term contract. As a key member of the team, you will be responsible for:
Key Responsibilities:- Providing front-line servicing and support to platform clients.
- Liaising extensively with financial planners, paraplanners, and wealth managers to develop strong relationships built on outstanding service.
- Taking ownership of queries, analysing, researching, and providing solutions using knowledge of systems and processes.
- Ensuring accurate, appropriate, and timely communication with clients and intermediaries, including emails, letters, and platform updates.
- Inputting, manipulating, and maintaining data on the platform and client relationship management systems to perform required service tasks.
- Assisting in the testing of platform development, including writing and maintaining user acceptance testing scripts.
- Evaluating, improving, and streamlining processes and procedures for servicing platform business.
- Working closely with the Platform Relationship Managers and Operations team to provide excellent customer service to intermediary practices.
With knowledge of the UK platform market and experience of platform administration, including tax wrappers, any experience of retail investments and investment management would be advantageous. You will be someone who can build ongoing relationships, manage client expectations, and plan, organise, actively listen to, troubleshoot, and resolve customer queries.
This is a unique opportunity to join a highly respected organisation and contribute to the success of their platform services.
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Platform Services Manager
1 month ago
London, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full timeFinancial Services Platform Services ManagerWe are proud to be working with a highly respected Investment Management organisation that prioritises client relationships and provides technology to simplify and clarify investment and financial planning.Based in the heart of the City, this organisation is seeking a Financial Services Platform Services Manager to...
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Platform Services Manager
1 month ago
London, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full timeFinancial Services Platform Services ManagerWe are proud to be working with a highly respected Investment Management organisation that prioritises client relationships and provides technology to simplify and clarify investment and financial planning.Based in the heart of the City, this organisation is seeking a Financial Services Platform Services Manager to...
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Chief Technology Officer
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London, Greater London, United Kingdom Platform Ldn Full timeAbout Platform Ldn:Platform Ldn is a pioneering technology start-up that has recently completed a prototype of an AI-driven, data-centric business network designed to connect and match businesses with strategic growth partners. They are in the process of securing £5M in equity funding to launch their pilot in four key markets across intersecting industries,...
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Chief Technology Officer
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London, Greater London, United Kingdom Platform Ldn Full timeAbout Platform Ldn:Platform Ldn is a pioneering technology start-up that has recently completed a prototype of an AI-driven, data-centric business network designed to connect and match businesses with strategic growth partners. They are in the process of securing £5M in equity funding to launch their pilot in four key markets across intersecting industries,...
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Platform Financial Services Manager
3 weeks ago
London, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full timeFinancial Services Platform Services ManagerWe are seeking a highly skilled Financial Services Platform Services Manager to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our platform clients, ensuring that their needs are met and exceeded.Key...
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Platform Financial Services Manager
3 weeks ago
London, Greater London, United Kingdom Dimensions Specialist Recruitment Ltd Full timeFinancial Services Platform Services ManagerWe are seeking a highly skilled Financial Services Platform Services Manager to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our platform clients, ensuring that their needs are met and exceeded.Key...
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IT Service Manager
1 month ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will manage...
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IT Service Manager
1 month ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will manage...
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IT Service Manager
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London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of the team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to provide an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
4 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of the team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to provide an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
4 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will be...
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IT Service Manager
4 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will be...
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IT Service Manager
2 months ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
2 months ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
4 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
4 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.As an IT Service...
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IT Service Manager
2 months ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will be...
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IT Service Manager
2 months ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will be...
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IT Service Manager
3 weeks ago
London, Greater London, United Kingdom Post Office Full timeAbout the RoleWe are seeking an experienced IT Service Manager to join our Back Office team, focusing on our Cloud Platforms Systems. As a key member of our team, you will be responsible for ensuring the stability and delivery of our services, leveraging modern technologies to deliver an efficient, fit-for-purpose, and cost-effective service.You will be...