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CCTV Monitoring Specialist

2 months ago

Central London, United Kingdom First Response Group Full time
About the Role

Job Title: CCTV Control Room Operator

We are seeking a dedicated professional to join our team as a CCTV Control Room Operator at First Response Group.

Key Responsibilities:

  • Proactively monitor all CCTV, safety systems, and access systems to ensure a secure environment.
  • Utilize advanced computer skills and proficiency to manage systems and respond to incidents.
  • Provide exceptional customer service and communicate effectively with employees and security staff during emergencies.
  • Work closely with the management team to achieve site objectives and maintain accurate records of communications and events.
  • Ensure the highest levels of customer service and consistently demonstrate the core values of First Response Group.

Essential Skills:

  • Valid SIA CCTV Licence.
  • Right to work in the UK.
  • Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
  • Demonstrable experience working in a similar role in high-profile/high-footfall environments.
  • High level of self-presentation and excellent interpersonal skills.
  • Strong customer focus and ability to work independently as well as part of a team.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.