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Showroom Ambassador

2 months ago

Glasgow, United Kingdom Sytner Full time
About the Role

We are seeking a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team at Graypaul Ferrari Edinburgh.

Key Responsibilities:

  • Welcome every customer through our doors and manage their visit by directing them to the correct department efficiently.
  • Offer refreshments throughout their visit.
  • Manage incoming calls and connect the diallers to the right department promptly.

About You:

  • You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential.
  • You will help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

Requirements:

  • You will be a proactive communicator with our management and dealership teams.
  • You will be innovative in your approach to creating experiences and use your own initiative where you think it will delight a customer.
  • You will collate customer knowledge and anticipate their needs.
  • You will have excellent organisational and preparation skills.
  • You will have a genuine passion for detail.

Why Sytner?

  • We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
  • We offer an industry-leading benefits package.
  • We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.