Installation Project Manager
6 days ago
**Job Title:** Installation Project Manager
**Company:** Orion Windows
**Job Type:** Full-time
**About Us:
Orion Windows is a leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, and Windows and Doors throughout the North Yorkshire area. We are committed to delivering an exceptional service to our customers and are seeking an experienced Installation Project Manager to support our ongoing growth.
Key Responsibilities:- Oversee the quality, efficiency, and customer satisfaction in all installations, ensuring timely delivery.
- Manage contracts, assign work to surveyors, and support them with technical challenges, ensuring deadlines are met.
- Schedule and coordinate fitting teams and contractors to ensure smooth operations.
- Serve as the main contact for all trades, ensuring seamless project execution and customer satisfaction.
- Conduct site visits to resolve issues, maintain safety standards, and ensure client satisfaction.
- Develop strong relationships with stakeholders, customers, suppliers, and dealers.
- Collaborate with the Head of Installations to gather data on quality and costs.
- Maintain professional knowledge through training and enforce organisational standards.
- Address and resolve customer issues promptly while ensuring health and safety compliance.
- Strong planning, organisation, and leadership skills with a proactive, can-do attitude.
- Excellent customer service, communication, and negotiation abilities.
- Ability to challenge existing practices, improve processes, and maintain high-quality standards.
- Experience in team management, with strong interpersonal skills and commercial awareness.
- Proficient in IT with desirable experience in the window/conservatory industry.
- Technical understanding of installation processes and a commitment to continuous learning.
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