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Accommodation Needs Officer

1 month ago


London, Greater London, United Kingdom Service Care Solutions Ltd Full time
Job Title - Tenancy Management & Resettlement Officer

Location: Lewisham

Contract: 12 Months

Hours: 35

Role Summary: We are seeking a dedicated Tenancy Management Resettlement Officer to support our clients in Lewisham. In this role, you will play a vital part in supporting tenants, managing housing issues, and helping individuals transition into stable, long-term housing.

  • Support tenants in maintaining their tenancies and improving their quality of life.
  • Assist with resettlement processes, ensuring tenants move into suitable housing.
  • Provide advice and support on housing-related issues, including rent payments and housing benefits.
  • Conduct property inspections to ensure compliance with housing standards.
  • Keep accurate records of tenant interactions and housing issues.
  • Mediate disputes between tenants and landlords to ensure successful tenancy management.

Qualifications and Experience:

  • Experience in tenancy management or resettlement work.
  • Strong knowledge of housing legislation and tenant rights.
  • Proficiency in record-keeping and report writing.