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PMO Oversight

2 months ago

Norwich, Norfolk, United Kingdom Aviva Full time
About the Role

We are seeking a highly skilled and experienced PMO Oversight & Coordination Lead to join our team at Aviva. As a key member of our Operations Change team, you will play a critical role in supporting the transformation of performance within our Customer Service teams.

Key Responsibilities
  • Develop and maintain standardized project management processes (PMO Change Framework)
  • Embed standardization across the UKL Ops Change team; processes, methods, tools while always adopting and developing best practices
  • Provide exceptional resource management, prioritization, impact assessment, financial, and outcome tracking
  • Collaborate and communicate with stakeholders to ensure objectives are clear and achieved
  • Scope, develop, test, review, and adapt approach
  • Provide confidence and trust to our senior stakeholders
  • Enhance, encourage, and drive positive changes to Team Culture
Requirements
  • Experience/Understanding of Change Delivery in a complex business environment
  • Strong commercial awareness and analytical skills
  • Ability to manage ambiguity and navigate through complex problems
  • Excellent stakeholder management skills both internally and externally with the ability to challenge and influence
  • Ability to identify and communicate risks and develop sufficient mechanisms to mitigate
What We Offer
  • Starting salary circa £45,000 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity - 10% of annual salary (Actual amount depends on your performance and Aviva's)
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools