Customer Service Team Member

2 months ago


Aylesbury, Buckinghamshire, United Kingdom wagamama Full time

Job Summary

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Wagamama. As a Front of House Team Member, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service and ensure that every guest has a memorable experience
  • Work effectively as part of a team to maintain a clean and organized dining area
  • Take orders and serve food and drinks in a timely and efficient manner
  • Handle customer complaints and resolve issues in a professional and courteous manner
  • Participate in ongoing training and development to improve skills and knowledge

What We Look For

We are looking for someone who shares our values and can embody the Wagamama way. A great team player who can work well in a fast-paced environment, with good interpersonal skills and the ability to deliver a lasting impression and exceptional experience for our guests.

The Wagamama Way

At Wagamama, we believe in the philosophy of Kaizen, which means 'good change'. This shapes every dish we create and pushes us to find better ways in all we do. Our food, how we think, how we work - it has to be fresh. We are committed to championing change in both our communities and the impact on the planet.

We don't conform, we celebrate difference. We appreciate personality over perfection. We welcome everyone and their unique story to our benches. We promise to have your back. Working together to build close bonds of trust and support, creating safe spaces where we can have real conversations with open hearts and open minds.

All we ask is for you to dish up what makes you different.



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