Customer Service Representative

2 weeks ago


Seaford, East Sussex, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a talented individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers via phone, email, and social media.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with colleagues to ensure customer needs are met.
  • Develop and maintain knowledge of our products and services to provide accurate information to customers.
  • Meet and exceed customer satisfaction targets.
About Us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are a values-led organization, dedicated to creating a truly inclusive workplace where all colleagues have the opportunity to make a real difference.

What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.
  • The chance to work with a diverse and talented team.
  • The opportunity to make a real difference to our customers and communities.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of financial services products and services.
  • Ability to work collaboratively as part of a team.
What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and support. If you are a team player with excellent communication skills and a passion for financial services, we would love to hear from you.



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