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Application Specialist

2 months ago


Birmingham, Birmingham, United Kingdom CV Library Full time
Job Title: Field Applications Specialist

At CV Library, we are seeking a highly skilled Field Applications Specialist to join our team. As a Field Applications Specialist, you will play a critical role in delivering application projects on time, ensuring high customer satisfaction, and driving project success.

Key Responsibilities:
  1. Installation and Script Development: Perform installations and develop scripts to meet customer specifications, ensuring seamless project execution.
  2. Customer Training and Support: Conduct customer training courses, compile statistics, and create presentations as required, providing exceptional customer support.
  3. Troubleshooting and Escalation: Troubleshoot issues and escalate problems when they impact project delivery timelines, ensuring timely resolution.
  4. Quality Assurance and Helpdesk Support: Support and perform quality assurance-related activities, providing helpdesk support as required.
Requirements:
  1. Complex Installation Experience: A successful track record of complex installations is essential for this role.
  2. Project Management Expertise: Strong project management skills are required to drive project success.
  3. Travel and Automation Experience: Willingness to travel and automation experience, including script writing, are highly desirable.

If you have the skills and experience required for this role, please submit your CV and a covering letter outlining your experience as a Field Applications Specialist. We look forward to reviewing your application.