Restaurant Trainer

4 weeks ago

Chester, Cheshire, United Kingdom Hickory's Smokehouse Full time

About the Role

We are seeking an experienced Restaurant Trainer to join our team at Hickory's Smokehouse. As a Restaurant Trainer, you will be responsible for developing and delivering training programs to our restaurant teams, ensuring they have the skills and knowledge to provide exceptional customer service and deliver our 'Southern Hospitality' mindset.

Key Responsibilities

  • Develop and deliver training programs to restaurant teams
  • Recruit and train new team members
  • Lead team trips and implement our 'Southern Hospitality' mindset
  • Coach and develop team members to achieve their full potential
  • Collaborate with other departments to ensure seamless operations

Requirements

  • Previous training or coaching experience in a similar role
  • Previous experience with project management
  • Ability to work to strict timeframes and overnight stays
  • Passion for delivering exceptional customer service and developing team members
  • Welcoming, empathetic, and infectious personality

What We Offer

  • A competitive hourly rate of up to £14.85, including tips
  • Section cross-training pay increases
  • 25% discount for you and 5 friends at all of our restaurants
  • Opportunities for career progression and qualification
  • Free BBQ and team food while on shift
  • Christmas Day off work every year
  • Paid occasion days off
  • Up to £500 refer a friend scheme

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