Compliance Manager

4 weeks ago

Letchworth, Hertfordshire, United Kingdom settle Full time
About the Role

We are seeking an experienced Compliance Manager to join our team at settle. As a key member of our compliance team, you will be responsible for ensuring that our organisation remains compliant with all relevant laws, regulations, and industry standards.

Key Responsibilities
  • Manage landlord compliance contracts to ensure programmes are in place to capture all areas of landlord compliance.
  • Procure and manage compliance contracts to provide excellent customer service, dealing with or escalating performance issues where necessary.
  • Provide monthly progress reports on compliance areas, including performance, KPIs, programme, quality assurance, and resident feedback where appropriate.
  • Ensure compliance contracts run within budgets, timescales, and current H&S legislation.
  • Input into external and internal audit processes in compliance areas, ensuring action points within your areas are actioned and completed within timescales.
  • Keep abreast of regulatory developments and industry best practice.
  • Manage day-to-day contract works on site, pre- and post-inspecting and advising where necessary.
  • Work with colleagues across the business to aid access for compliance inspections, raise repairs and damp and mould issues, and signpost any vulnerability or safeguarding issues.
  • Have an excellent understanding of domestic and commercial gas compliance, heating systems, renewable energy, Legionella, and pumping stations, with building regulations knowledge being advantageous.
  • Complaint handling.
  • Manage a team of compliance administrators to ensure all data reporting is precise and effective, ensuring asset datasets are updated in a timely manner.
  • Draft, modify, and implement company policies.
  • Prepare specifications, designs, contract, and tender documentation to procure works and services.
  • Ensure resident consultation is carried out where required and our residents are kept fully informed of works.
Requirements
  • Managing large budgets, ensuring expenditure is in line with budget estimates.
  • Experience in overseeing gas compliance.
  • Knowledge of compliance (the Big 6) and health and safety within the housing sector, having worked in a housing association or local authority.
  • Linking on-the-ground delivery with the strategic direction.
  • Maintaining compliance by ensuring projects are completed in line with relevant legislation and regulations.
  • Full UK clean driving licence and access to a vehicle for work purposes.
  • Be a professional in the housing sector by aiming towards and achieving professional development through the Chartered Institute of Housing.
What We Offer
  • Annual salary: £51,447.06 per annum.
  • Flexible working: hybrid and flexible options available (role-dependent).
  • Generous leave: 27 days of annual leave, increasing to 32 days with length of service.
  • Family leave: enhanced maternity, paternity, and adoption leave.
  • Pension contributions: up to 10% from settle.
  • Healthcare cash plan: for your health and wellness.
  • Flexible benefits: cash towards your health and wellbeing.
  • Development: excellent personal and professional growth opportunities.
About Us

At settle, our friendly and hard-working colleagues are proud to be relentlessly resident-focused, and we believe that dedication deserves a stellar benefits package. We are committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.

We operate a no closing date policy and evaluate candidates upon application. Therefore, please apply without delay.

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