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Resource Manager

2 months ago


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Job Description

Job Title: Resource Manager - Operational Excellence

Location: Remote/Hybrid

Salary: £60 - £65k

Contract Type: 12 month FTC (Fixed Term Contract)

Security Clearance: SC

About the Role:

CBS Butler is seeking an experienced Resource Manager to join our team. As a trusted advisor to senior leadership, you will provide strategic guidance on resource management, ensuring optimal performance, customer satisfaction, and employee morale.

Key Responsibilities:

  • Tactical Resource Management: Allocate and move resources to ensure optimal performance, customer satisfaction, and employee morale, engaging key stakeholders as necessary.
  • Onboarding and Mobilisation: Early engagement with new hires to accelerate mobilisation onto projects and provide the best possible employee experience.
  • Productive & Customer Funded Utilisation (CFU) Performance Management: Maximise CFU while supporting other productive activity with available resources (Innovation, Training, etc.). Drive activity on stranded resources (clearances, under-performance, and suspense), taking corrective action as necessary.
  • Directorate Capacity Demand & Supply Management: Act as the 'bridge' between capacity planning function and the BU Ops teams to test analysis, validate planning assumptions, and mitigate risk of over/under supply.
  • Cross Directorate Optimisation & Escalation Management: Facilitate x-business employee mobility, owning loan agreements and extensions. First-stage ownership of internal and x-BU escalation management.

Requirements:

  • Experience of operational resourcing in Professional Services or similar Matrix organisation.
  • Experience of working in Defence and/or National Security industries.
  • Significant experience of technology sectors, including exposure to IT, Software Development, Cyber, AI & ML, Data Science, and Systems Engineering professions.
  • Able to demonstrate comfort with complexity and working with often ambiguous requirements.
  • Regarded as SME within stakeholder community and leads on defining approach to operational resourcing within the BU.