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Grocery Fulfilment Operations Manager

3 months ago


Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About the Position
At Tesco, we understand that each individual's journey is unique. We encourage discussions about flexible working arrangements, as we recognize that some are just starting their careers, while others may be navigating significant life changes. We invite you to share your needs during the application process so we can support you effectively.
As a key player in shaping the future of fulfilment at Tesco, we seek a motivated professional to enhance the efficiency of our Grocery Home Shopping network. This role involves collaborating with teams to innovate processes and solutions while proactively addressing challenges and generating ideas for business improvement. If you possess strong analytical skills and a passion for problem-solving, this position offers you the chance to make a substantial impact.
You will be responsible for analyzing and enhancing the efficiency and performance of the Tesco Grocery Home Shopping network, overseeing everything from product selection to home delivery. As part of the Fulfilment Network Centre of Excellence, you will identify and evaluate opportunities for process improvement by analyzing network data, spotting trends, and integrating findings into operational strategies. Additionally, you will contribute to the creation of new business tools aimed at streamlining and automating complex challenges. Your role will also involve identifying underperformance areas and diagnosing root causes.

Your Responsibilities
Evaluate and enhance picking, marshalling, and delivery processes and systems. Identify root causes and deliver data-driven solutions to refine the analytical frameworks supporting these processes. Collaborate across functions to guide the long-term strategy based on diverse requirements. Generate actionable insights and intelligence. Lead analytical projects and support initiatives from other teams. Extract and report data from various sources, developing new metrics to identify issues early.Required Qualifications
Proficient in MS Excel and SQL. Familiarity with analytical tools such as Python or Alteryx is advantageous. Experience with Agile methodologies is a plus. Knowledge of statistical analysis is beneficial. Strong analytical capabilities and experience handling large datasets. Excellent communication and interpersonal skills for effective collaboration. Creative and driven in finding innovative solutions. A degree or equivalent experience in a quantitative field (e.g., Economics, Logistics, Supply Chain Management, Operations Research, Mathematics, Statistics, Physics, Engineering, etc.) is essential.
Benefits
At Tesco, we prioritize the well-being of our colleagues. Our comprehensive benefits package includes:
Annual bonus potential of up to 20% of base salary. Starting holiday entitlement of 25 days plus a personal day (in addition to Bank holidays). Options to purchase additional holiday through a salary sacrifice scheme. Private medical insurance. Retirement savings plan with employer matching contributions. Life assurance coverage of 5 times contractual pay. Generous maternity and adoption leave policies. Flexible working arrangements available from day one. Access to a 24/7 virtual GP service and an Employee Assistance Programme for you and your family. Colleague Clubcard benefits for discounts in-store and online. Various colleague discounts and deals to help save on everyday expenses. Opportunities for professional development through ongoing training and learning initiatives.
About Tesco
Our vision is to be the preferred shopping choice for every customer, whether at home or on the go. Our core mission is to serve our customers, communities, and the planet better every day. We believe in fostering an inclusive culture where everyone can be themselves. We celebrate diversity and are committed to creating a workplace that values differences and provides equal opportunities for all. Tesco is proud to be recognized as a Disability Confident Leader, and we are dedicated to ensuring an accessible recruitment process for all candidates.