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Senior Process Specialist
2 months ago
Location: Flexible across the UK/EU with a primary site in one of our EU Sort Centers or corporate offices.
About the Role: Are you eager to influence the future of Amazon Transportation Services (ATS) within our Surface Transportation sector? Do you thrive in a large-scale organization that embodies a start-up atmosphere? Are you passionate about creating processes, operational frameworks, and enhancing the Amazon network?
The EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is on the lookout for a dedicated and skilled individual to join us as a Senior Process Specialist. In this role, you will be instrumental in developing a top-tier middle mile process that ensures timely delivery of goods at optimal costs.
Key Responsibilities:
- Champion network-level excellence by designing and executing systems, metrics, and initiatives that enhance compliance, productivity, and continuous improvement.
- Foster strong partnerships with operational leaders to assess the impact of new business initiatives and ensure their successful integration and deployment.
- Collaborate with global Amazon business units to exchange best practices and enhance end-to-end outcomes for our customers.
- Partner with technology teams and product managers to create innovative tools and systems that support business growth.
- Contribute to the enhancement of standard work and the ACES Training program.
- Establish benchmark standards and audit processes.
- Analyze and address operational challenges with a focus on identifying root causes.
Qualifications:
- A degree in business, supply chain, transportation, economics, or a related technical field.
- Experience in supply chain, transportation, project management, or management consulting.
- Proven project management experience, adept at handling multiple ongoing projects.
- Proficiency in Microsoft Excel for data analysis.
- Experience in engaging with a diverse range of stakeholders.
- Lean Six Sigma Black Belt Certification.
- Willingness to travel approximately 30-40%.
Preferred Qualifications:
- Experience in process enhancement.
- Familiarity with analytical tool development.
- Understanding of SQL.
- Experience with data visualization tools such as Tableau, Power BI, or QuickSight.
At Amazon, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse workforce is crucial to our success. We make recruitment decisions based on your experience and skills, valuing your passion for discovery, innovation, simplification, and building.
Amazon is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
