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Service Designer Consultant

2 months ago

London, Greater London, United Kingdom Stealth IT Consulting Full time

**About Stealth IT Consulting**

We are a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with a strong presence in the UK market.

**Job Overview**

We are looking for a permanent Service Designer Consultant to join our rapidly growing Digital Factory team, working across multiple Digital Transformation projects within various sectors.

**Key Responsibilities**

  • Must hold active for SC clearance
  • Proven experience working across a service design process, autonomously with minimal support
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
  • Client readiness', with experience facilitating workshops, design sprints, ideation sessions or similar
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to adopt a curious and inquisitive mindset – with a passion for asking 'why'
  • Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
  • Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
  • Strong stakeholder Management experience
  • Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations

**Requirements**

  • Active SC clearance
  • Proven experience in service design
  • Strong understanding of agile methodologies
  • Excellent communication and stakeholder management skills
  • Ability to work in a fast-paced environment