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Food and Beverage Team Leader

2 months ago

North Holmwood, United Kingdom National Trust Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Food and Beverage Team Leader. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our cafes operate efficiently and effectively.

Key Responsibilities
  • Provide day-to-day support to your team, ensuring they are consistently delivering great service to our customers.
  • Supervise the induction and training of colleagues, promoting a culture of great service and teamwork.
  • Work closely with the kitchen team to ensure that food is prepared to a high standard and that displays and signs are accurate.
  • Lead by example, demonstrating a positive can-do attitude and a commitment to providing an outstanding service.
What We Offer

We offer a range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme. We also offer flexible working arrangements and an employee assistance programme.

Requirements
  • Friendly and adaptable, with a positive can-do approach.
  • Enthusiastic and willing to learn.
  • A people person, who cares about communicating well and giving great service.
  • Aware of health and safety compliance.
  • A problem solver, who can lead and support a team every day.