Administrative Receptionist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Brook Street Full time


Brook Street Ltd presents an excellent opportunity for a temporary administrative receptionist position, situated within a dynamic office environment.


Contract Type:
Temporary

Compensation:
£11.44 per hour

Role Overview:
The successful candidate will adhere to established protocols while exercising independent judgment under general supervision. Responsibilities will encompass a variety of tasks, including but not limited to:
  • Maintaining accurate records of client and service user information on designated databases.
  • Facilitating effective communication and administration between service users, management, and external partners to foster positive outcomes and mitigate risks.
  • Preparing and organizing case files and management information in compliance with required standards.
  • Handling incoming communications through various channels, ensuring efficient reception and inquiry services.
  • Serving as the primary contact for specialized areas of work as needed.
  • Addressing the needs of service users, including those in distress, while adhering to office protocols for support.
  • Coordinating practical arrangements such as appointments and directions as part of service delivery.
  • Executing administrative tasks related to enforcement as required.
  • Issuing financial support such as petty cash or vouchers, while maintaining accurate records.
  • Ensuring the availability of necessary resources and equipment for case management activities.
  • Reporting any equipment issues to management for timely resolution.
  • Maintaining effective systems for resource utilization and suggesting improvements as necessary.
  • Completing specific administrative tasks as per established procedures.
  • Participating in meetings, providing organizational support, and documenting notes and action points.
  • Conducting activities in line with Health and Safety policies, including necessary equipment testing.

Brook Street is committed to supporting the Armed Forces Covenant, ensuring that all veterans and military personnel spouses/partners who meet the essential criteria are guaranteed an interview.

As a Disability Confident Leader, Brook Street encourages candidates with disabilities and veterans to engage with us regarding their interest in this role. We are dedicated to fostering an inclusive environment.



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