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Sales Support Advisor

2 months ago


Southampton, Southampton, United Kingdom HSB Technical Ltd Full time

Position:
Customer Engagement / Sales Support

Location:
Southampton

Rate/Salary:
Up To £25,000

Type:
Full Time, Permanent

Benefits:
25 Days Holiday Plus BH, Good Pension, On-site Parking plus more

As a candidate, you may currently be in a role related to Customer Support, Sales, Inbound Sales, or Quotation Management.

HSB Technical Ltd specializes in recruitment for the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We are actively seeking to fill various permanent and contract roles for multiple clients across the UK and internationally.

The following job description pertains to the role of: Customer Engagement / Sales Support based in Southampton.

In this role, you will engage with customers through phone and email communication.

Your responsibilities will include providing customers with product information (training will be provided), followed by delivering verbal or written quotations.

Upon providing a quote, you will either process payments for the products and coordinate dispatch through the onsite warehouse or follow up with the customer to ascertain their interest in the quote, along with inquiries regarding pricing and availability.


We are looking for individuals who have a connection to the maritime industry, whether it be a passion for water activities, experience in a chandlery seeking advancement, or a background in a maritime-related business performing similar functions.

HSB Technical's client is a well-established and respected organization.

Key Responsibilities of the Customer Engagement / Sales Support role in Southampton:

You will:
- Communicate with customers via phone, email, and, if necessary, in person
- Accurately gather information to facilitate precise quotations (aiming for same-day responses)
- Ensure customer orders and deliveries are invoiced correctly
- Update pricing changes in the internal system as needed
- Follow up on sent quotations
- Attend trade shows as required
- Collaborate effectively within a team

Qualifications and Requirements for the Customer Engagement / Sales Support role in Southampton:

- A valid Driving Licence would be advantageous for this position
- Full right to live and work in the UK is essential


This vacancy is being advertised by HSB Technical, who have been appointed as the recruitment consultancy for this role.