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Critical Facilities Technician
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Data Centre Operations Manager to join our team at CBRE. As a key member of our Data Centre team, you will be responsible for the effective operation and maintenance of our critical facilities, ensuring the highest level of service delivery to our clients.
Key Responsibilities:
- Operate and maintain all M&E systems within the Data Centre, including HV Electrical isolations/operations, with due regard to business risk and energy use.
- Ensure that all Specialist Sub Contractors visits are conducted in line with approved Standard Operating Procedures/MOP/PTW/Client change requests.
- Provide backup as engineering relief cover in the event of annual leave, training or other absence within the engineering team, ensuring minimum staffing arrangements are maintained at all times.
- Accurately report all completed work orders, including precise recording of any critical spares/stock items used during these tasks, and comply with GS SOS when undertaking maintenance work orders.
- Attend weekly team meetings, client meetings as requested, and participate in CBRE management.
- Review and prepare MOP's, SOP's, and EOP's, and proactively participate in EOP scenario drills (BEST or MOCK Drills).
- Ensure all Data Centre client requests are attended within SLA.
- Promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.
- Ensure compliance with Client CEM process and procedures when undertaking all relevant work orders, ensuring risk management documentation (MOP, SOP, or EOP) is being used during critical works.
- Liaise with the supply chain when ordering M&E components for remedial works.
- Attend nominated training courses as identified by CBRE management in line with DCS training matrix.
- Undertake Site Specific Technical Assessments and Skills Gap Analysis at intervals defined by CBRE/Client.
- Take ownership of areas (including all plant rooms) under CBRE control, ensuring they are brought up to and maintained to the required show site standards.
- Evaluate and escalate any potential risks, with an assessment of impact, probable causes, and mitigation opportunities.
- Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures.
- Support the Data Centre Shift Leader in the day-to-day operational delivery of all planned, reactive, corrective, and project-related works.
Scope of Services:
- Building management system.
- Lighting Control system.
- CMMS.
- Air conditioning System, DFU's, FCU's, AHU's, and ACU's.
- Chillers and CHW infrastructure.
- Boilers and Heating Systems.
- DRUPS and ancillary components.
- Single phase and three phase motors.
- Emergency lighting.
- Operation of HV & LV Electrical Systems.
- Fire Detection and Fire Suppression Systems.
- Lifts.
- Pumps and VFD's.
- PDU and Distribution Boards - LV Electrical Infrastructure.
- Other Data Centre related infrastructure.
Personal Specification:
- Minimum of 5 years' relevant experience in Data Centre or Critical Environment operations.
- HV Authorised Person.
- HNC/HND in relevant field or associated Electrical/Mechanical Apprenticeship (or similar).
- Excellent communication skills and the ability to deal with all levels of staff.
- Operational excellence as a core value.
- Good IT and report writing skills.
- Ability to lead a team when under pressure, whilst remaining calm, clear thinking, and able to deliver the required services to the client within given time constraints.
- Individuals who can demonstrate commitment and previous experience, but not meet all the required technical qualifications, may be considered subject to Directors approval.
- Demonstrate a willingness to attend on and off-site training for plant and systems, which may require nights away from home.
- Physical Fitness.
- A high level of innovation.
- A smart, presentable, uniformed appearance.
- Ability to comprehend and act upon both verbal and written instructions.
- Enthusiasm and demonstration of pro-activity, diligence, and alertness, with the willingness to participate in appropriate training schemes.
- Integrity, honesty, and punctuality are expected.
EQUAL OPPORTUNITIES:
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
